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Critical care clinics · Jul 2019
ReviewImportant Administrative Aspects of Critical Care Telemedicine Programs.
- Joseph Christopher Farmer.
- Mayo Clinic, Rochester, MN, USA; Avera eCare, Avera Healthcare, Sioux Falls, SD, USA; VinMec Healthcare System, Hà Nội, Viet Nam. Electronic address: farmer.j@mayo.edu.
- Crit Care Clin. 2019 Jul 1; 35 (3): 407-414.
AbstractConceptualizing, designing, implementing, and sustaining a successful critical care telemedicine program is a complex undertaking. All of these steps must be fully accomplished as a joint effort between a host facility and the telemedicine service provider. Important administrative considerations that must be incorporated into planning and execution steps include managing change. We briefly discuss critical aspects of establishing a sustainable business model, and aligning the critical care telemedicine program with institutional vision, goals, and mission. Discussed are important telemedicine provider infrastructure, key personnel considerations, and how a program defines and measures value.Copyright © 2019 Elsevier Inc. All rights reserved.
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