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- Jim Woodburn, Richard Branson, Georgia Pavoloni, Chien-Chih Lin, Matthew Fritts, and Christine Goertz.
- MinuteClinic, Inc., Minnepolis, MH, USA. Woody.Woodburn@minuteclinic.com
- J Healthc Qual. 2006 Nov 1; 28 (6): 32-9.
AbstractBlue Cross and Blue Shield of Minnesota conducted a quality improvement project to quantify and improve the clinical and functional outcomes of low back pain and neck pain patients in a chiropractic network. Improved outcomes were encouraged through a financial incentive for implementation of standard clinical outcome measurement tools, quarterly feedback to individual practices, and a face-to-face meeting to share best practices. Although a large database on baseline neck pain and low back pain and functional disability was generated, and clinically and statistically significant improvements in outcomes were documented, progressive improvement in outcomes over the 4-year project period was not found.
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