• Der Unfallchirurg · Jan 2020

    Review

    [Decisive factors for an accomplished clinical claims and risk management].

    • A Meyer and J Zacher.
    • Risikomanagement/Versicherungen, Helios Kliniken GmbH, Friedrichstr. 136, 10117, Berlin, Deutschland. andreas.meyer@helios-gesundheit.de.
    • Unfallchirurg. 2020 Jan 1; 123 (1): 16-21.

    AbstractDamage to health caused by complications and errors is part of the reality of medical treatment. In order to avoid further negative consequences in the event of legal claims as a result of excessive processing times or unjustified refusals, a good cooperation between the physician and claims management in the clinic and the legal processor in liability insurance is required. In order to avoid false assumptions in claims processing, a critical analysis of the facts of the case is necessary. In addition, findings from claims management must be recorded and effectively implemented in the clinical practice.

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