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- Matthew B Burn, David M Lintner, Pedro E Cosculluela, Kevin E Varner, Shari R Liberman, Patrick C McCulloch, and Joshua D Harris.
- Orthopedics. 2018 Jul 1; 41 (4): e445-e456.
AbstractThe purpose of this study was to determine the proportion of questions used by online physician rating scales to directly rate physicians themselves. A systematic review was performed of online, patient-reported physician rating scales. Fourteen websites were identified containing patient-reported physician rating scales, with the most common questions pertaining to office staff courtesy, wait time, overall rating (entered, not calculated), trust/confidence in physician, and time spent with patient. Overall, 28% directly rated the physician, 48% rated both the physician and the office, and 24% rated the office alone. There is great variation in the questions used, and most fail to directly rate physicians themselves. [Orthopedics. 2018; 41(4):e445-e456.].Copyright 2018, SLACK Incorporated.
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