Journal of the American Pharmacists Association : JAPhA
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J Am Pharm Assoc (2003) · Sep 2019
Pharmacy patronage and service utilization: Associations with patient sociodemographic and health characteristics.
This study describes associations between patient sociodemographic and health characteristics, pharmacy patronage, and service utilization. ⋯ This study identified several sociodemographic and health-related predictors of pharmacy patronage and service utilization. Independent pharmacy patronage, caregiving activities, and utilization of some pharmacy services were associated with having an established patient-pharmacist relationship, as indicated by having a pharmacist who knew the patient's name. Future research should explore how patient characteristics affect the use of pharmacy services and combinations thereof to facilitate targeted marketing of expanded pharmacy services to different populations.