Cyberpsychology, behavior and social networking
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Cyberpsychol Behav Soc Netw · Apr 2012
Same same but different!? The differential influence of smilies and emoticons on person perception.
Emoticons (ASCII-based character strings) and smilies (pictograms) are widely used in computer-mediated communication as substitutes to compensate for the absence of nonverbal cues. Although their usage has been investigated in numerous studies, it remains open whether they provoke differential effects and whether they lead to person perception patterns similar to what is known from face-to-face interactions. ⋯ Further, findings concerning the differential influence of both forms of cues show that there are no differences with regard to message interpretation, whereas smiling smilies have a stronger impact on personal mood than smiling emoticons. The perception of a writer's commitment was only altered by smilies, suggesting that they elicit a stronger impact than emoticons.