The Journal of general psychology
-
This study investigates how expressions of politeness and gratitude influence interpersonal perceptions of a job interviewee's trustworthiness and personality. A pilot study disentangled politeness and gratitude ratings for phrases. ⋯ Expressing higher gratitude reduced formality and increased friendliness ratings. We conclude that expressing politeness and gratitude impacts positively on perceptions of women, in line with Politeness Theory.