Journal of emergency nursing : JEN : official publication of the Emergency Department Nurses Association
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To determine whether parents of children with minor illnesses actually seek care after they receive advice and are referred from an emergency department by an ED triage nurse. ⋯ Parental perceptions of the ED triage nurse's understanding of the child's complaint has a significant positive relationship on the parent's satisfaction with the advice and referral directives given by the nurse for the health care needs of the child. No children in this study experienced a worsening in their condition. Hence the ED triage nurse can be a valuable resource in educating and fostering primary health care practices within the community.