Journal of advanced nursing
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Activity of living based nurse models such as that proposed by Roper, Logan and Tierney are utilized commonly to rationalize, structure and guide practice. This paper proposes that their use, in the context of chronic pain, should be extended to incorporate the assessment of coping and its effect on disability. ⋯ It is proposed that the innovative use of nursing activity of living models could provide the framework for a pain clinic based assessment of coping that has greater utility for professionals and patients alike.
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Development of a patient-orientated instrument to measure service quality in outpatient departments.
To describe three stages in the development of an instrument to measure service quality from the patients' perspective in hospital outpatient departments. ⋯ The instrument developed is general to the extent that it is suitable for assessing service quality improvement needs in individual units and for making cross-departmental comparisons.