Health care management review
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Health Care Manage Rev · Jul 2018
Contextual factors that influence quality improvement implementation in primary care: The role of organizations, teams, and individuals.
Recent emphasis on value-based health care has highlighted the importance of quality improvement (QI) in primary care settings. QI efforts, which require providers and staff to work in cross-functional teams, may be implemented with varying levels of success, with implementation being affected by factors at the organizational, teamwork, and individual levels. ⋯ Health care managers in primary care settings should strive to create a strong teamwork climate, reinforced by opportunities for staff in various roles to discuss QI as a collective.