Health care management review
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Health Care Manage Rev · Nov 2020
Practices to support relational coordination in care transitions: Observations from the VA rural Transitions Nurse Program.
Ensuring safe transitions of care around hospital discharge requires effective relationships and communication between health care teams. Relational coordination (RC) is a process of communicating and relating for the purpose of task integration that predicts desirable outcomes for patients and providers. RC can be measured using a validated survey. ⋯ The impact of practices to support RC can be assessed using the RC Survey. Our findings suggest scale-up time is a likely mechanism to the development of high-quality relationships and communication within teams.