Nursing administration quarterly
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Review Case Reports
Caring. Core value, currency, and commodity ... is it time to get tough about "soft"?
Consumers of health care expect caring behaviors and become satisfied and loyal customers when their health experience included caring. In today's health care environment, however, caring often takes a back seat to task completion and capital expenditures. ⋯ Stories of caring that occur in spite of diminished resources are inspirational and illustrate these theories. Chief nursing officers share a unique opportunity and imperative to assure that caring stories, the essence of our work, routinely inform decisions made in the executive suite and boardroom.
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Although numerous studies have focused on conflict management, few have considered the effects of unit technology and intrapersonal, intragroup, and intergroup conflict on team performance effectiveness and work satisfaction. The model was tested using a nonexperimental design. Path analysis using multiple regression was used to test the model. ⋯ Intragroup conflict had direct negative effects on work satisfaction and team performance effectiveness. Unit technology had a direct negative impact on work satisfaction. Findings have implications for administrators to implement strategies to decrease a stressful work environment and increase team-building activities.
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The virtue of courage is often overlooked in distinguishing successful leaders. This void is a reflection of the difficulty in defining just what courage is. Is courage facing risk without fear or overcoming fear to face risk? What are the differences between physical and moral courage? Can leaders develop courage? These and many other questions surround the nature of courage and how it pertains to leadership. It is the author's intent that readers have a general understanding of how courage affects nursing leadership in today's health care environment.
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Nurses are quintessential learners. Nested between the fields of science and technology, the professional mandate for life-long learning has never been greater. ⋯ By blending the best of current training and education with the emerging potential of virtual learning, new models for enhancing clinical reasoning and performance will simplify the challenges of complexity, moving it to higher order. In this transition lies the key to restoring the joy and commitment of professional practice while enhancing the capacity to care with competence.
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Nursing professionals have been aware of the management challenges associated with hospital scheduling and staffing for years. However, today's changing work force, advances in technology, increased financial pressures, and regulatory oversight have put the scheduling process on health care's strategic agenda. Virtual staffing is the optimization of front-to-back hospital processes, integrating traditionally disparate systems to provide prospective and informed decisions about resource planning.