The Journal of ambulatory care management
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J Ambul Care Manage · Jul 2016
Demonstration of the Health Literacy Universal Precautions Toolkit: Lessons for Quality Improvement.
The Agency for Healthcare Research and Quality Health Literacy Universal Precautions Toolkit was developed to help primary care practices assess and make changes to improve communication with and support for patients. Twelve diverse primary care practices implemented assigned tools over a 6-month period. ⋯ Practices used the Toolkit flexibly and recognized the efficiencies of implementing tools in tandem and in coordination with other quality improvement initiatives. Practices recommended reducing Toolkit density and making specific refinements.