Patient education and counseling
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Patients express their negative emotions in medical consultations either implicitly as cue to an underlying unpleasant emotion or explicitly as a clear, unambiguous concern. The health provider's response to such cues and concerns is important for the outcome of consultations. Yet, physicians often neglect patient's negative emotions. Most studies of this subject are from primary health care. We aimed to describe how physicians in a hospital respond to negative emotions in an outpatient setting. ⋯ Medical training should enable physicians' to explore the patients' emotions in situations where it will improve the medical treatment.
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Comparative Study
The impact of financial incentives on physician empathy: a study from the perspective of patients with private and statutory health insurance.
We hypothesized that patients' ratings of physician empathy (PE) would be higher among those with private health insurance (PHI, referring to financial incentive) than among patients with statutory health insurance (SHI). ⋯ Health policy should discuss these findings in terms of equality in receiving high-quality care.
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To train medical residents and nurses to work together as a patient-centered care (PCC) team on a medical ward and test its feasibility, nurses' learning, and patient outcomes. ⋯ We provide a template for team training and urge that others explore this important new area and contribute to its further development.
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(1) To describe the importance chronically ill and disabled patients attach to involvement in decision-making when various care types are considered, and (2) to analyse the degree to which these patients are involved in shared decision-making (SDM) regarding these care types, and whether their involvement reflects the importance they attach to SDM. ⋯ We suggest healthcare practitioners to pay attention to the preferred level of patient involvement each time a new care issue has to be decided upon.