Health policy
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Innovative work behavior is a core demand of healthcare professionals who treat patients with rare diseases. In healthcare services, determinants of innovative work behavior are not completely detected. This paper focuses on how the existence of guidelines and the flexibility of healthcare professionals in taking on extra roles in the workplace enable innovative work behavior. ⋯ Engaging in different roles enables healthcare professionals to demonstrate initiative for innovative work behavior aside from the completion of their daily tasks. The assumption of new roles may be encouraged by the creation of overall guidelines that raise awareness for the workers' need to take on extra tasks and innovative behavior.