Obstetrics and gynecology clinics of North America
-
Obstet. Gynecol. Clin. North Am. · Mar 2008
ReviewTeam function in obstetrics to reduce errors and improve outcomes.
Crew resource management (CRM), adapted from aviation for the practice of medicine, offers the potential of reducing medical errors, increasing employee retention, and improving patient satisfaction. CRM, however, requires a culture that promotes teamwork and acceptance of new concepts. ⋯ Culture change can be fostered through teamwork activities that, when made part of a daily routine, provides the basis for modeling teamwork skills and sets the stage for sustained culture change. New tools are available to measure processes as well as patient and staff satisfaction.