Journal of pediatric health care : official publication of National Association of Pediatric Nurse Associates & Practitioners
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J Pediatr Health Care · Jul 2005
Comparative StudyComparison of child and parent satisfaction ratings of ambulatory pediatric subspecialty care.
Opinions about satisfaction with care are rarely solicited from children. This study's purpose was to compare children's ratings of patient satisfaction with outpatient care to ratings given by parents. ⋯ Findings suggested that having parents evaluate children's care may not accurately represent the views of children and teens. Findings supported children and teens' ability to provide valuable perceptions about care that can inform clinic improvement processes.