Quality management in health care
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Qual Manag Health Care · Jul 2005
Organizational and cultural changes for providing safe patient care.
To describe an approach and experience with fostering a culture of patient safety. ⋯ Senior management support of a culture of learning and prevention and an organizational structure that promotes collaboration has provided an environment in which patient safety initiatives can flourish by providing not only safer and higher quality patient care but also a positive financial return on investment.