Quality management in health care
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Qual Manag Health Care · Apr 2017
Using Lean Management to Reduce Emergency Department Length of Stay for Medicine Admissions.
The practice of boarding admitted patients in the emergency department (ED) carries negative operational, clinical, and patient satisfaction consequences. Lean tools have been used to improve ED workflow. Interventions focused on reducing ED length of stay (LOS) for admitted patients are less explored. ⋯ We utilized Lean management to significantly reduce ED LOS for medicine admissions. Specifically, the development and management of standard work were key to sustaining these results.