Sangyō eiseigaku zasshi = Journal of occupational health
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Sangyo Eiseigaku Zasshi · Jan 2010
[Case report of an attitude survey contributing to the improvement of psychological problems in an organization].
When using attitude surveys to improve the psychological problems in an organization, its main objective is to provide material for organizational decision-making by exploring the necessity of countermeasures; and if countermeasures are necessary, the objective is to illustrate the factors behind the issues quantitatively. In this case study, we attempted to clarify the necessity of the organization to address the psychological problems its members carried; In order to find effective countermeasures, an attitude survey was performed. The questionnaire consisted of general survey items and items uniquely prepared for the organization. ⋯ A year later, a second survey that included items that reflected the countermeasures taken by the organization was conducted. Analyses of variance showed a significant improvement in the results, and multi-regression analysis using the aggregated data (baseline and post-intervention) showed that some of the countermeasures taken by the union and the management were probably effective. The results suggest that, when the party conducting the investigation and the party implementing the countermeasures are different, it would be effective to devise an investigation and a statistical analysis that can unravel the actual status of the organization based on the empirical findings, since it would provide useful materials for organizational decision-making and validation of the effects of the implemented countermeasures.