Aust Fam Physician
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While patient satisfaction with the general practice consultation has been extensively researched, there have been relatively few studies of doctors' perception of patient satisfaction. This study sought to measure how accurately doctors are able to predict patient satisfaction with consultations in general practice. ⋯ Our findings suggest that a doctor's sense that a patient was not satisfied following a consultation may be valid, but that doctors may underestimate their patients' satisfaction.
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The quality of data used to measure quality is as important as quality of care itself. Any organisation undertaking studies within general practice should ensure the methods they adopt meet these 'best practice' standards, to ensure and demonstrate the reliability, representativeness and quality of their data. The BEACH (Bettering the Evaluation and Care of Health) program is a continuous national study of general practice activity in Australia that began in April 1998. ⋯ BEACH measures the process of care at general practitioner-patient encounters including problems managed and treatments provided. BEACH data are used by the profession, government, researchers and industry. We discuss how BEACH data differ from Medicare Benefits Schedule, the Pharmaceutical Benefits Scheme and National Health Survey data. We also consider challenges to achieving national electronic collection of health data in general practice in Australia.
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Ensuring access for all Australians to high quality palliative care requires an understanding of special considerations for specific populations, including children, older persons, and Indigenous Australians. ⋯ The complex clinical and support needs of children needing palliative care requires a well coordinated multidisciplinary team, inclusion of parents and siblings as part of the unit of care, and the use of developmentally appropriate communication strategies. Older people too may have different palliative needs. These include the need for careful assessment to ensure that reversible conditions, and emotional and existential concerns are not overlooked. Where the preferences and wishes of the person cannot be obtained, various clinical, ethical and legal principles will guide decisions. To ensure culturally appropriate care is provided to Indigenous Australians requiring palliative care, both Indigenous organisations and people should be included in the planning and provision of care.
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To describe the demographics of patients presenting with skin cancer to general practitioners in rural North Queensland, the sites from which skin cancers are removed, and their histology. ⋯ In this sample of Mackay GPs, there was a very high yield of skin cancers from all excisions. We could consider lowering our threshold for excision of pigmented lesions.
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The stress associated with advancing and incurable illness inevitably causes distress for patients, families and caregivers. A palliative approach to care aims to improve the quality of life for patients with a life limiting illness by reducing suffering through early identification, assessment and optimal management of pain, physical, cultural, psychological, social, and spiritual needs. ⋯ There is much that can be done by GPs, in collaboration with other services, to alleviate distress and suffering in people with a life limiting illness. In order to provide support for dying patients and their families, GPs also need to care for themselves.