Nurs Econ
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This secondary analysis uses Goffman's stage drama to explore the roles of registered nurses in videotaped reports in a hospital. Each report was a performance by the charge nurse which affected the climate, interactions, and duration of the report.
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Communication failure plays an important role in causing medical errors. Clinical communication is highly complex and prone to error especially during transitions of patient care and emergent situations. Standardized approaches and tools may provide potential solutions to improve the quality of communication and prevent subsequent patient harm. The National Patient Safety Foundation, through its Stand Up for Patient Safety Program, is committed to assisting organizations improve clinical communication.