International journal for equity in health
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Int J Equity Health · Nov 2013
ReviewA narrative synthesis of the impact of primary health care delivery models for refugees in resettlement countries on access, quality and coordination.
Refugees have many complex health care needs which should be addressed by the primary health care services, both on their arrival in resettlement countries and in their transition to long-term care. The aim of this narrative synthesis is to identify the components of primary health care service delivery models for such populations which have been effective in improving access, quality and coordination of care. ⋯ The elements of models most frequently associated with improved access, coordination and quality of care were case management, use of specialist refugee health workers, interpreters and bilingual staff. These findings have implications for workforce planning and training.