The Journal of medical practice management : MPM
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Many medical organizations have already changed to, are implementing, or are contemplating implementing an electronic health record (EHR) system. As in all change, some people accept the switch from paper to EHRs much easier and with more enthuiasm than others. ⋯ Often the result of this is anger, frustration, and lack of cooperation or even sabotage from physicians and office staff who are the recipients of the training on the EHR system. This article examines the steps for, opportunities for, and positive results from incorporating change management principles from the very beginning, and the benefits accrued by understanding and utilizing the concepts of good choices, relationships, planning, and feedback.
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Understanding how much it costs to provide a service is a basic premise of any business. In addition, healthcare is in need of improved processes to provide and increase value to the patient. This can be accomplished by the application of principles called Six Sigma and Lean Management. Today's medical practice leader must be aware of the costs of doing business and be able to apply proven management principles to the processes involved in providing patient care.
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Being a new employee in any job can be scary and intimidating. New employees are concerned with making a good first impression and starting out on the right foot. ⋯ Specifically, it suggests practical ways medical practice team members can prepare for, greet, befriend, support, praise, share with, and include new employees right off the bat to help them feel welcomed and appreciated. This article also offers tips for new employees that will help them succeed in the new job, make a positive first impression, and encourage the veteran employees of the practice to be glad to have them on board.