The Journal of medical practice management : MPM
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Becoming a manager of former peers is a common occurrence in medical practice management, but it can be awkward and challenging. This article describes the specific staff management challenges that recently promoted practice managers encounter. It urges promoted managers to seek support outside the practice through new friendships, mentoring, and leadership networks. ⋯ It offers a strategy for handling former peers who continue to overshare personal information with the manager. It describes how to handle four common authority challenges newly promoted practice managers may face, with sample dialogue. And it suggests a social media strategy medical practice managers can use when they are connected electronically to their former peers.