The Journal of medical practice management : MPM
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Managing a lazy employee can be a huge source of frustration for a medica practice manager. It can also be baffling, especially when the manager is highly self-motivated and cannot relate to an employee's penchant for laziness. This article defines laziness and explores the most likely reasons behind an employee's lazy behavior. ⋯ It then offers practice managers 10 strategies for dealing effectively with lazy employees and 15 do's and don'ts for them to share with employees who are dealing with a lazy coworker. This article also provides five suggestions for overcoming one's own temptation to be lazy and advice for instituting a mentorship program to bring lazy employees up to speed. Finally, this article explores whether laziness is an innate characteristic or learned be- havior and suggests how managers can use this information in their approach to managing a lazy employee.
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In light of the ever-increasing cost of medical care, coupled with growing patient responsibility-and, as a result, growing bad debt-healthcare organizations are working harder than ever to reduce costs and improve collections in order to maintain a healthy revenue cycle. One major factor influencing your medical practice's success that is often overlooked is the culture of the organization and the engagement and quality of the team that upholds it. Receivables Management Partners has developed the C. ⋯ R. E. model of hiring, which can aid your practice in establishing a culture of success and hiring and maintaining an engaged and committed workforce. Engaged employees will nurture an exceptional patient experience, and can improve your bottom line.