Hospitals & health networks / AHA
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Once maligned for its health care system, the Veterans Administration in recent years has improved the quality of the care it offers, creating a sophisticated electronic medical record and streamlining business processes, such as bed use and prescription drug procurement. Civilian hospitals should take note.
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The ICU is where all the pressures of a hospital show themselves in high relief. Quality, work processes and staffing are more challenging here. This Clinical Management article examines how hospitals are reducing mortality rates, increasing patient and staff satisfaction, and bringing efficiencies to the ICU through high- and low-tech solutions.