Healthcare financial management : journal of the Healthcare Financial Management Association
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When a hospital goes on diversion, it not only loses potential revenue because new patients are not being admitted, but also relationships with physicians and patient satisfaction suffer. Often, diversion status is the result of emergency department (ED) overcrowding. A few simple steps can help hospitals resolve the diversion dilemma. ⋯ Enforce a hospital discharge time. Work with nursing on timely reporting of discharges. Work with ancillary departments to identify and resolve discharge delays.