ED management : the monthly update on emergency department management
-
The new era of Joint Commission on Accreditation of Healthcare Organizations surveys requires an extra measure of preparation, as well as a refresher course on how to respond if surveyors find violations in your ED. Participate in periodic performance reviews, and make an effort to get on your hospital's Joint Commission committee. ⋯ Be honest, and solicit their involvement in finding solutions. Overcrowding, medication management, and privacy will be the Joint Commission's major areas or emphasis during surveys.
-
Make sure your staff know whom to contact and when concerning organ donation. The right action at the right time can avoid potential liability and ensure optimal communications with family members at a time of heightened emotional sensitivity. ⋯ Develop ongoing relationships with organ procurement agencies, and make sure your staff know the appropriate contact at each agency. Having an individual other than the caregiver approach the family will reduce risk of legal exposure.