Healthcare quarterly (Toronto, Ont.)
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Collaborative interprofessional primary care (PC) teams are widely seen as an essential attribute of high-performing PC systems (Aggarwal and Hutchinson 2012). Effective PC teams play a key role in the mobilization of healthcare resources and navigation of the health and social care system for their patients. In Ontario, the establishment of Family Health Teams has resulted in the implementation of unique programs that deliver services to palliative and elderly patients with a focus on keeping them at home and out of hospital. Case studies cited in this article highlight two innovative programs in Family Health Teams and provide perspectives on lessons for successful implementation.
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Seniors account for a high number of emergency department (ED) visits, yet little is known about how they decide to visit the ED. This paper reports on the results of surveys completed by 264 seniors who visited the ED and their caregivers and interviews with a subset (N = 51) of survey respondents, aimed at understanding how they decide to visit the ED. Although older adults rely on others to help them decide whether to visit the ED, only a small proportion consult healthcare providers in doing so. Opportunities exist for enhancing seniors' decision-making process regarding ED visits and access to community-based healthcare to avoid ED visits.