International journal of health care quality assurance
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Admission to and transfer from an intensive care unit affects not only the patient but also his or her relatives. The authors aimed to investigate relatives' perceptions of quality of care during a patient's transfer process from an intensive care unit to a general ward. ⋯ The findings have important implications for nursing and nursing management. A relative's perception of the quality of care before and after transfer from ICU may be a valuable source to evaluate the ICU transitional care.
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Int J Health Care Qual Assur · Jan 2013
Simulation team training for improved teamwork in an intensive care unit.
This study aims to describe implementation of simulator-based medical team training and the effect of this programme on inter-professional working in an intensive care unit (ICU). ⋯ The present results broaden our understanding of how to create and sustain an organizational system that supports medical team training.
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The Uganda Makerere University provides clinical laboratory support to over 70 clients in Uganda. With increased volume, manual data entry errors have steadily increased, prompting laboratory managers to employ the Six Sigma method to evaluate and reduce their problems. The purpose of this paper is to describe how laboratory data entry quality was improved by using Six Sigma. ⋯ This innovative QI method of reducing data entry errors in medical laboratories may improve the clinical workflow processes and make cost savings across the health care continuum.
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Int J Health Care Qual Assur · Jan 2013
The distress thermometer: a rapid and effective tool for the oncology social worker.
The psycho-oncology and social work services recognised that a cancer diagnosis and treatment can result in considerable emotional consequences for patients, yet the referral rate to both services was extremely low. Only very visibly distressed patients were being referred to the service. The "Distress Thermometer" (DT), a distress screening tool, was introduced as a pilot project with day care and inpatient oncology patients of St Vincent's University Hospital, Dublin, in an effort to improve the identification, management and treatment of psychological distress in oncology patients. The purpose of this paper is to evaluate the effectiveness of this new intervention. ⋯ This was the first time that this internationally recognised tool was used to such an extent and to positive effect in an Irish context.
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Int J Health Care Qual Assur · Jan 2013
Randomized Controlled TrialWhat constitutes a good hand offs in the emergency department: a patient's perspective.
The aim is to determine, from the patient's perspective, what constitutes a good hand-off procedure in the emergency department (ED). The secondary purpose is to evaluate what impact a formalized hand-off had on patient knowledge, throughput and customer service ⋯ The researchers evaluated an ED physician specific hand-off process and illustrate the value and impact of involving patients in the hand-off process.