Psychological reports
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Psychological reports · Jun 2012
Lack of symmetry in employees' perceptions of the psychological contract.
Despite debate on the nature of employees' perceptions of their psychological contract, little research has compared employees' and employers' sides of the psychological contract. All 80 items from both scales in the Psychological Contract Inventory were used in a survey of 436 currently working, non-student respondents. Structural equation modeling yielded nonsymmetrical perspectives on promises and obligations, highlighting the validity of approaching the issues via individual perceptions.
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Psychological reports · Jun 2012
ReviewNew perspective on job burnout: exploring the root cause beyond general antecedents analysis.
Previous studies of job burnout are discussed and three types of job burnout are presented and compared. Various studies of job burnout were reviewed in terms of participants, burnout situation, and root cause. ⋯ Finally, the three subcomponents of job burnout were compared on availability, concealment, universality, severity, duration, diffusibility, and changeability. Root causes of job burnout should be attended to in job burnout research and intervention programs.
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Psychological reports · Jun 2012
Perceptions of employment relations and permanence in the organization: mediating effects of affective commitment in relations of psychological contract and intention to quit.
Working conditions in call/contact centers influence employees' perceptions of their relations with the organization and their attitudes to work. Such perceptions can be analyzed through the psychological contract. ⋯ Analysis confirmed that there was a statistically significant relation between the orientation of the psychological contract and intention to quit, which was positive for transactionally oriented and negative for relationally oriented contracts. A mediating role for affective commitment was also confirmed, and a full mediating effect was reported for both orientations.