• Benoit Pétré, Delphine Kirkove, Vincent de Andrade, Cyril Crozet, Daniela Toro-Arrocet, Aurore Margat, and Rémi Gagnayre.
• Department of Public Health, University of Liege, Liège, Belgium.
• Patient Prefer Adher. 2021 Jan 1; 15: 807-809.

AbstractThe COVID-19 pandemic has compelled public authorities to establish preventive measures involving individual behaviour modification strategies (mask-wearing, social distancing, etc.) with a view to community protection. In this context, documenting people's behaviour changes, the impact of public health measures, and individuals' knowledge, motivations, and beliefs - even their perception of how the crisis is being managed - is essential for understanding the experience of the population and adapting the management approach accordingly. This article presents findings and lessons on how to monitor a population's behaviour during a crisis, obtained by reviewing forty-five surveys conducted in Belgium and France during the first Covid-19 stay-at-home order, from April to May 2020. The central message is to argue that the citizens' role in this type of survey - and in managing the crisis, more generally - should be reconsidered by thinking of them as true health partners and members of a community that could be mobilised to help.© 2021 Pétré et al.

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