• Patient Educ Couns · Apr 2017

    Randomized Controlled Trial

    Breaking bad news to patients with cancer: A randomized control trial of a brief communication skills training module incorporating the stories and preferences of actual patients.

    • James Gorniewicz, Michael Floyd, Koyamangalath Krishnan, Thomas W Bishop, Fred Tudiver, and Forrest Lang.
    • Department of Family Medicine, East Tennessee State University, Johnson City, USA. Electronic address: jgorniewicz@gmail.com.
    • Patient Educ Couns. 2017 Apr 1; 100 (4): 655-666.

    ObjectiveThis study tested the effectiveness of a brief, learner-centered, breaking bad news (BBN) communication skills training module using objective evaluation measures.MethodsThis randomized control study (N=66) compared intervention and control groups of students (n=28) and residents' (n=38) objective structured clinical examination (OSCE) performance of communication skills using Common Ground Assessment and Breaking Bad News measures.ResultsFollow-up performance scores of intervention group students improved significantly regarding BBN (colon cancer (CC), p=0.007, r=-0.47; breast cancer (BC), p=0.003, r=-0.53), attention to patient responses after BBN (CC, p<0.001, r=-0.74; BC, p=0.001, r=-0.65), and addressing feelings (BC, p=0.006, r=-0.48). At CC follow-up assessment, performance scores of intervention group residents improved significantly regarding BBN (p=0.004, r=-0.43), communication related to emotions (p=0.034, r=-0.30), determining patient's readiness to proceed after BBN and communication preferences (p=0.041, r=-0.28), active listening (p=0.011, r=-0.37), addressing feelings (p<0.001, r=-0.65), and global interview performance (p=0.001, r=-0.51).ConclusionThis brief BBN training module is an effective method of improving BBN communication skills among medical students and residents.Practice ImplicationsImplementation of this brief individualized training module within health education programs could lead to improved communication skills and patient care.Copyright © 2016 Elsevier Ireland Ltd. All rights reserved.

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