• Medicine · Oct 2023

    Effect of total quality management intervention on nurse commitment and nurse performance: A quasi-experimental study.

    • Majdi M Alzoubi, Hayati Ks, Rosliza Am, Khaled M Al-Zoubi, Khalid Al-Mugheed, Samira A Alsenany, Islam Oweidat, and Sally M F Abdelaliem.
    • Faculty of Nursing, Al-Zaytoonah University of Jordan, Amman, Jordan.
    • Medicine (Baltimore). 2023 Oct 6; 102 (40): e35390e35390.

    BackgroundThe purpose of this study is to design, implement, and evaluate the impact of a total quality management intervention on job performance and commitment among Jordanian nurses working in government hospitals.MethodsA quasi-experimental multiple time series was conducted starting in September 2017 and ending in June 2018. 140 nurses were sampled using the proportionate stratified random sampling technique; 132 were completed the study 67 the intervention group, while 65 in the control group.ResultsThere were no significant differences in nurses' job performance or commitment between the 2 groups (control and intervention). A repeated measure MANOVA test for both groups revealed that the interaction between group and time was statistically significant (F (4, 127) = 144.841; P = .001; Wilk's Λ = 0.180; η2 = .820), indicating that groups had a significantly different pattern of job performance and commitment over time. A repeated test The MANCOVA test for both groups across time revealed significant differences in nurses' job performance and nurses' commitment at a less than 0.05 significance level (F (2127) = 320.724; P = .001; Wilk's Λ = 0.165; η2 = 0.835), and the overall effect of time was significant for all dependent variables (F (4125) = 36.879; P = .001; Wilk's Λ = 0.459; η2 = 0.541).ConclusionThe educational intervention was effective in improving nursing job performance among the study sample. The improved commitment of respondents in the intervention group was attributed to the improvement in job performance.Copyright © 2023 the Author(s). Published by Wolters Kluwer Health, Inc.

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