• Emerg Med J · Aug 2014

    Patient experiences of an extended role in healthcare: comparing emergency care practitioners (ECPs) with usual providers in different emergency and urgent care settings.

    • Colin O'Keeffe, Suzanne Mason, and Emma Knowles.
    • School of Health and Related Research (ScHARR), University of Sheffield, Sheffield, UK.
    • Emerg Med J. 2014 Aug 1;31(8):673-4.

    BackgroundThis study compared patient experiences of care provided by emergency care practitioners (ECPs) and usual providers in different emergency and urgent care settings.MethodsA self-completed postal questionnaire study as part of a pragmatic quasi experimental trial in five paired sites with intervention (ECP) services matched with control (usual provider) services.ResultsA greater percentage of ECP patients reported being very satisfied with overall care in all five pairs of sites. In three pairs, these percentage differences were statistically significant.ConclusionsUsers of ECP services were more likely to be highly satisfied with overall care than usual provider patients in the study settings.Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

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