• Patient Educ Couns · Jun 2007

    Randomized Controlled Trial

    The effect of training in communication skills on medical doctors' and nurses' self-efficacy. A randomized controlled trial.

    • Jette Ammentorp, Svend Sabroe, Poul-Erik Kofoed, and Jan Mainz.
    • Institute of Public Health, University of Aarhus, Aarhus, Denmark. ammentorp@tdcadsl.dk
    • Patient Educ Couns. 2007 Jun 1; 66 (3): 270-7.

    ObjectiveTo investigate the effect of communication skills training on doctors' and nurses' self-efficacy, to explore how training courses influence the initial experience of self-efficacy and to identify determinants of health professionals' self-efficacy.MethodsThe study was conducted as a randomized trial. Clinicians in the intervention group received a 5 day communication course and the control group received no intervention. The impact of the intervention was evaluated by means of questionnaires measuring the effect of communication courses on changes in doctors' and nurses' self-efficacy.ResultsClinicians who participated in the communication course improved their self-efficacy for specific communication tasks with up to 37%. The improvements remained constant for the following 6 months. The training course did not influence the initial experience of self-efficacy.ConclusionCommunication skills training can improve clinicians' evaluation of his or her ability to perform a specific communication task - measured as self-efficacy.Practice ImplicationsCommunication courses can be used to improve doctors' and nurses' ability to perform some of the essential communicative demands they are facing in daily praxis.

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