The Journal of orthopaedic and sports physical therapy
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J Orthop Sports Phys Ther · Jan 2005
The MedRisk Instrument for Measuring Patient Satisfaction With Physical Therapy Care: a psychometric analysis.
Psychometric evaluation of a cross-sectional survey. ⋯ Our findings provide evidence of discriminant and concurrent validity of the 2-factor solution for the MRPS questionnaire for the sample that was tested. This 2-factor solution yields measures that are relatively free of error and may discriminate between internal and external factors influencing patient satisfaction. Patients who complete their course of physical therapy report that the professional interaction between the therapist and patient, especially the meaningful exchange of relevant information, is critical for patient satisfaction with care. The generalizability of our data to patients who do not complete their physical therapy care or who are receiving care in other health care environments is unknown.