Patient education and counseling
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Observational Study
Informal interpreting in general practice: Are interpreters' roles related to perceived control, trust, and satisfaction?
The aim of this observational study was twofold. First, we examined how often and which roles informal interpreters performed during consultations between Turkish-Dutch migrant patients and general practitioners (GPs). Second, relations between these roles and patients' and GPs' perceived control, trust in informal interpreters and satisfaction with the consultation were assessed. ⋯ Patients and GPs should be educated about the possible negative consequences of informal interpreting.