The Health care supervisor
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In countless ways, the United States is looked at as a model by much of the world. In the new corporate environment, decision making must be fast and accurate, dictating in turn that accurate information must flow faster. Information systems can absorb the side effects of change and interactive process developed to assess, define, and agree to a new set of work relationships. ⋯ It should be set in each of the work teams, the organization, and its managers as a way of thinking, not merely a job or a task at hand. Experimenting with alternative designs and various management techniques in the 1990s may lead to a prosperity in the next century. Futurism may help us get there.
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While the journal club concept has its roots in medical practice, the premise of the concept can easily and effectively be assimilated into health care management practice. Health care executives and managers can greatly facilitate the journal club process by establishing a solid methodology for article presentations that focuses on critical and timely issues related to health care management. With upper management support and member commitment, the journal club can be a powerful vehicle for ongoing management and personal career development.
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The learning process benefits adults more when the material is presented in the presence of "positive conditions." Teaching standards developed and QA provides ample opportunity to provide positive conditions. The Marker Model is easily adapted to all practice settings and can often be taught by using unit-specific or patient population-specific examples; however, developing these specific examples can be time-consuming. ⋯ The Head of Household Standards model and the Quality Assurance Plan for Head of Household are applicable to almost all adults and are easily understood (see boxes). They supply further humor in their "audit" formats (Figures 3 and 4).
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The education of health care professionals in the year 2000 and beyond: Part 1: The consumer's view.
In summary, consumers desire health care professionals with interpersonal communication skills; with ability to interpret nonverbal communication or body language beyond gross facial gestures; and with effective questioning techniques for taking family histories quickly and accurately yet uncovering some client feelings and life-style difficulties in the process. Consumers want health care professionals who know how to mobilize clients' personal healing resources through greater understanding of how the immune system functions and who know how to deliver difficult diagnoses to clients in a positive, challenging manner and involve the clients in the course of their own body's healing. They desire significantly more information and guidelines about nutrition, weight management, and the complex biochemical interactions associated with food, medication, and the combination of the two. ⋯ Trust your heart ... Never deny it a hearing. It is the kind of house oracle that often foretells the most important.